Shipping Information

RETAIL CUSTOMERS

FLAT RATE SHIPPING Australia-wide $9 for orders under $100.
FREE SHIPPING Australia-wide for orders over $100 after any applicable discounts. 
Free shipping does not apply to returns or exchanges however.

PHYSICAL SHOP OR STALL 

At times we may sell our products at a reduced price directly to customers from a shop or market stall. If a customer requests an item that we do not have in stock at the location but that we have in our warehouse, then they may still purchase the item at the reduced price but will need to pay the shipping charge to have the item sent to them. Alternatively, free shipping will apply if they pay the online price that is current at the time.

WHOLESALE CUSTOMERS
Wholesale customers will be provided with a shipping quote based on their order. Stitch'd always compares shipping costs with different carriers and provides the cheapest to the wholesale customer prior to shipping. In some cases wholesale customers may be given free shipping also at the discretion of Stitch'd.